One issue we see with gas logs and smells.

Went on gas log service call to condo with 9 year old vent free logs and the owner was saying they are getting a funny smell during operation.

We set up and started to service the logs and noticed a lot of dust on the logs and around the burners.

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When gas logs are running they are moving a lot of air around them. If you have hard floors and pets the amount of dust and debris can become too much for the logs to handle and can create smells.

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more dust.. WOW…  This can also create a problem with setting off smoke alarms and some times they can set off CO alarms..

 

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As you can see in this photo dust has gotten into the pilot assembly air holes which creates problems like the logs will shut off when burning.

We use a vacuum, and hand brush to remove the dust and put the logs back together.

This take care of some issues with vent free gas logs smells. Give us a call to set you up for a gas logs cleaning and service.

Carl ChimneyKeepers.com   919-772-8110

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  • Passing the Hat

    From


    Karen and Carl Newton

    To


    Sarah and Will Gilfillan

    Owning and operating Chimney Keepers for 27 years has been a very rewarding experience, and we have enjoyed the relationships we have built with our customers. We are now starting a new chapter and are selling the business to one of our Technicians. Though we will miss the many relationships and friendships we have built over the years, Karen and I are looking forward to traveling full time in our Airstream as we explore the nooks and crannies of North America.

    We would like to take this opportunity to introduce you to Will and Sarah Gilfillan, who will be taking over Chimney Keepers as of March 30, 2020. Rest assured, Will has been well trained (by Carl!) and is very competent, with nearly four years of experience in the gas log/fireplace/ chimney service industry and over ten years as a firefighter. Sarah, the Office Manager/wife is a fast learner, and will do wonders in assisting you with scheduling appointments and answering questions. It was important to us to find a good fit for our customers, and we feel confident that you will find Will and Sarah to be knowledgeable and a pleasure to work with.

    Thank you for your business over the years. It was my distinct pleasure to have been of service to you, and I wish you continued success and prosperity in the years to come.

    Sincerely, Karen and Carl Newton

  • Is Your Wood-burning or Gas-burning Fireplaces ready for Winter?

    Is your Fireplace or Gas Log unit ready to go? If not, or for a service, give us a call.

    During a power outage, a fireplace or gas log unit may be your only form of heat, so make sure they are working in top form. Give us a call to set up an appointment, 919-772-8110.

    PS: If you do NOT have a Carbon Monoxide detector and you have gas logs, GET ONE… NOW… We recommend the combination CO/Smoke, battery-powered, detectors found at Lowe’s, Home Depot, or most hardware stores.

    If yours are over 10 years old, replace them (there’s a date on back). If there is not a date of manufacture on the back, GET rid of it.

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