Dirty set of gas logs we serviced in Raleigh NC

This year we were called to service a set of gas logs in rental property in the Morrisville  area condo.

The owner called due to complaints from new tenant the logs did not appear to be running right and was setting off the smoke detector when they were running and they would just shut off as well.  This is a vent free set of logs that usually do not set off smoke detectors unless they are dirty..and these were dirty..

 

The logs had not been used by the last tenant for the past 2ish years and in just looking at the amount of dust on everything in the firebox did not do a lot of cleaning.

all that white looking stuff is dust which can set off smoke detector when the log turn on and the dust is burning off.

 

Also the dust which get in the air meter hole on pilot can cause the pilot flame to think there is a problem with the oxygen content in the air and randomly shut off.  Most vent-free logs use a ODS, oxygen depleatation sensor,  in cause the log are use for a long period of time and the air become stale.

We gave the logs, burner, pilot, gas valve, and firebox a good cleaning, put everything back in correctly and started the logs up. They ran nice and did not set off smoke detectors. The owner and tenant were happy with our service. Check out end of tenancy cleaning for a brilliant service to get your reltal property cleaned when you about to leave the property.

We can help you give us a call at 919-772-8110

 

 

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  • Passing the Hat

    From


    Karen and Carl Newton

    To


    Sarah and Will Gilfillan

    Owning and operating Chimney Keepers for 27 years has been a very rewarding experience, and we have enjoyed the relationships we have built with our customers. We are now starting a new chapter and are selling the business to one of our Technicians. Though we will miss the many relationships and friendships we have built over the years, Karen and I are looking forward to traveling full time in our Airstream as we explore the nooks and crannies of North America.

    We would like to take this opportunity to introduce you to Will and Sarah Gilfillan, who will be taking over Chimney Keepers as of March 30, 2020. Rest assured, Will has been well trained (by Carl!) and is very competent, with nearly four years of experience in the gas log/fireplace/ chimney service industry and over ten years as a firefighter. Sarah, the Office Manager/wife is a fast learner, and will do wonders in assisting you with scheduling appointments and answering questions. It was important to us to find a good fit for our customers, and we feel confident that you will find Will and Sarah to be knowledgeable and a pleasure to work with.

    Thank you for your business over the years. It was my distinct pleasure to have been of service to you, and I wish you continued success and prosperity in the years to come.

    Sincerely, Karen and Carl Newton

  • Is Your Wood-burning or Gas-burning Fireplaces ready for Winter?

    Is your Fireplace or Gas Log unit ready to go? If not, or for a service, give us a call.

    During a power outage, a fireplace or gas log unit may be your only form of heat, so make sure they are working in top form. Give us a call to set up an appointment, 919-772-8110.

    PS: If you do NOT have a Carbon Monoxide detector and you have gas logs, GET ONE… NOW… We recommend the combination CO/Smoke, battery-powered, detectors found at Lowe’s, Home Depot, or most hardware stores.

    If yours are over 10 years old, replace them (there’s a date on back). If there is not a date of manufacture on the back, GET rid of it.

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